Refund Policy

We stand behind Leva completely. If it doesn't work for you, we don't want your money. That's not a marketing line — it's how we operate.

60-Day Money-Back Guarantee

Try Leva for up to 60 days. If you're not satisfied for any reason, contact us at support@levanatural.com and we'll refund your full purchase price — no questions asked, no hoops to jump through.

You don't need to return the bottle. We trust you.

How to Request a Refund

1. Email us at support@levanatural.com within 60 days of your purchase date.
2. Include your order number (found in your confirmation email).
3. Tell us briefly what happened — not to gatekeep your refund, but so we can keep improving.

We process refunds within 3–5 business days back to your original payment method.

Damaged or Incorrect Orders

If your order arrives damaged, broken, or isn't what you ordered, email us with a photo and your order number. We'll send a replacement immediately at no charge.

Order Cancellations

Need to cancel? Email us within 12 hours of placing your order and we'll cancel it before it ships. After that, orders are already in fulfilment and we can't intercept them — but the 60-day guarantee still applies once you receive it.